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HomeMedicare Part DTennesseeMemphisMedicare card fraud in Memphis: how the number gets misused

Medicare Part D

Medicare card fraud in Memphis: how the number gets misused

MEMPHIS, Tenn. — Your red, white and blue Medicare card is small, but the number on it is powerful. In the wrong hands, it can be used to bill Medicare for services you never got, drain benefits you may need later, and drag you into a paperwork mess that takes months to sort out.

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2027 DRUG LIST ALERT

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Senior on phone looking cautious in Memphis — illustrating this Medicare guide
Photo: sk Photo by sk on Unsplash

Key takeaways

  • Your Medicare number should only be shared with trusted people like your doctor, pharmacist, insurer, or 1-800-MEDICARE, since Medicare never calls, texts, or emails to ask for it out of the blue.
  • Checking your Medicare Summary Notice (or Explanation of Benefits for Medicare Advantage members) regularly can help you spot services, dates, or equipment that don't look right.
  • If a bill seems wrong, call your provider first, and if it still doesn't add up, contact the Tennessee SMP at 1-866-836-6678 or 1-800-MEDICARE.
  • Watch out for claims of a "new 2027 benefit" or a "special deadline" requiring your Medicare number over the phone, since these are common scam tactics, and free unbiased help is available through TN SHIP at 1-877-801-0044.

Here in Memphis, seniors tell the same stories year after year: a stranger calls claiming to be from "Medicare," a text promises a free brace or genetic test, or someone at a health fair asks for a Medicare number "just to check eligibility." The good news is that a few simple habits can keep you safe. Here's what to guard, and why.

Treat your Medicare number like a credit card

Your Medicare Beneficiary Identifier (MBI) — the 11-character code on your card — is the key to your health benefits. According to Medicare.gov, you should only share it with people you trust: your doctor, your pharmacist, your insurer, and 1-800-MEDICARE.

A good rule of thumb: if they called you, don't give out your number. Medicare will not call, text, or email you out of the blue to ask for it. Anyone who does is almost certainly running a scam.

Know the scams making the rounds

The Senior Medicare Patrol (SMP), the federally funded program that helps people spot Medicare fraud, tracks the most common tricks each year. In 2026 and heading into 2027, watch for:

Check your Medicare Summary Notice every quarter

One of the easiest ways to catch fraud early is to read the statements Medicare sends you. If you have Original Medicare, you'll get a Medicare Summary Notice (MSN) every three months. Medicare Advantage members get an Explanation of Benefits (EOB) from their plan.

Look for services you don't recognize, dates you weren't at the doctor, or equipment you never received. If something looks off, call your provider first — sometimes it's a billing code mix-up. If it still doesn't add up, call the Tennessee SMP at 1-866-836-6678 or 1-800-MEDICARE.

By the numbers

Medicare Part B premium, 2006–2026

The standard monthly Part B premium has climbed from $88.50 in 2006 to $202.90 in 2026. Hover any point for that year’s premium.

$0$50$100$150$200200820122016202020242026

Source: CMS. Standard premium shown; in some hold-harmless years many existing enrollees paid less. Confirm at Medicare.gov.

By the numbers

How people get Medicare in Shelby County

48% are on Medicare Advantage
(MA penetration in Shelby County)
48%
52%
Medicare Advantage Medicare Supplement (Medigap) Original Medicare only
U.S. average

MA penetration from CMS enrollment data; Medigap share is an estimate. U.S. average is about 54% Medicare Advantage. These are area-level figures, not plan-specific.

What's changing in 2027 (and why scammers love change)

Every time Medicare updates its rules, scammers use the confusion. Here are the real 2027 facts, straight from the program:

If anyone claims a "new 2027 benefit" requires your Medicare number over the phone, that's your cue to hang up.

Memphis-area help is closer than you think

Memphis is in Shelby County, where Medicare beneficiaries have access to Original Medicare plus a range of Medicare Advantage and standalone Part D plans offered by multiple carriers. For 2027, Shelby County has 67 Medicare Advantage plans from 11 carriers — Medicare.gov's Plan Finder shows the current list for your ZIP code.

For free, unbiased help — not a sales call — Tennessee's SHIP (State Health Insurance Assistance Program), known locally as TN SHIP, offers one-on-one counseling. You can reach them at 1-877-801-0044.

Enrollment dates to keep on your calendar

Scammers often use enrollment deadlines to create panic. Know the real ones so you're never rushed:

Anything else you hear — "final day," "special Memphis-only window" — is not a real Medicare deadline.

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Medicare Advantage companies in Shelby County

By local enrollment size · informational, not a ranking
CompanyLocal enrollmentPlans offeredLocal agentsAction
HumanaNational—Yes
UnitedHealthcareNational—Yes
Bluecross Blueshield of TennesseeRegional—Yes
Blue Cross Blue Shield (HCSC)Regional—Yes
Elevance Health (Anthem)National—Yes
Devoted Health IncRegional—Yes
Enrollment data: CMS Medicare Advantage enrollment by company (county level). Figures shown are illustrative sample data pending the current CMS file. Listed by enrollment size, largest first — this is not a ranking, recommendation, or endorsement of any company or plan.

Provided by licensed insurance partners; MyMedicarePlans.org may be compensated. Not a ranking or endorsement of any plan.

Try it

How the 2026 Part D drug cap works

Slide to your estimated yearly prescription costs and see how the new $2,100 out-of-pocket cap protects you. This illustrates the standard Part D benefit; your plan may structure costs differently.

$3,000
$2,100 cap
$1,211estimated out-of-pocket
$0saved by the cap

Once your out-of-pocket spending on covered drugs reaches $2,100, you pay nothing more for the rest of 2026. Confirm details at Medicare.gov.

Explore

When can you enroll? An interactive year

JFMAMJJASOND
October 15 – December 7 — anyone with Medicare can join, switch, or drop a Medicare Advantage or Part D plan. Changes take effect January 1.

Enrollment windows are federal and the same nationwide. Confirm your personal dates at Medicare.gov or 1-800-MEDICARE.

Good to know

Frequently asked questions

Q: I already gave my Medicare number to someone who called. What do I do?
Call 1-800-MEDICARE (1-800-633-4227) and report it. Watch your Medicare Summary Notice closely for the next several months. If you see fraudulent charges, contact the Tennessee SMP.
Q: Can I get a new Medicare number if mine is compromised?
Yes. Medicare can issue you a new MBI in cases of confirmed identity theft or fraud. Call 1-800-MEDICARE to start the process.
Q: My doctor's office asks for my card at every visit. Is that safe?
Yes. Your doctor's office needs it to bill correctly. The people to worry about are strangers who contact you first — not the providers you already see.
Sources & further reading
  • CMS — Medicare Part D program rules (medicare.gov)

For personalized answers, contact Medicare.gov, 1-800-MEDICARE, or your local SHIP.

Part D drug lists change for 2027 — check your prescriptionsCall